1. Acceptance, Eligibility, and Electronic Consent
4. Subscriptions, Billing, and Auto-Renewal
5. AI Features and Generated Content
6. Auto-Apply and User-Directed Automation
7. Privacy, Data Processing, and Security
8. User Responsibilities and Acceptable Use
9. Intellectual Property and User Content
10. Third-Party Services and Content
11. Availability, Suspension, and Product Changes
12. Disclaimers, Liability Limits, and Claim Restrictions
14. Suspension and Termination
These Terms & Conditions ("Terms") govern access to and use of the Worqforce platform, website, applications, and related services (collectively, the "Service"). The Service is offered by Worqforce LLC, a New York limited liability company ("Worqforce LLC," "Worqforce," "Company," "we," "us," or "our").
When these Terms refer to the "Company Parties," they mean Worqforce LLC and its current and former members, managers, officers, directors, employees, contractors, affiliates, licensors, service providers, successors, and assigns.
By creating an account, clicking to accept these Terms, purchasing a subscription, enabling an automated feature, or otherwise accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1.1 Eligibility. You must be at least eighteen (18) years old and legally capable of entering into a binding contract to use the Service. By using the Service, you represent and warrant that you satisfy these requirements.
1.2 Authority. If you use the Service on behalf of another person or an organization, you represent and warrant that you have authority to do so and to bind that person or organization to these Terms.
1.3 Electronic Contracting. Your electronic submission of information, clicks, toggles, consents, and other electronic actions are intended to have the same force and effect as handwritten signatures and written instructions.
1.4 Notices and Communications. You consent to receive agreements, notices, disclosures, invoices, receipts, updates, and other communications from us electronically, including by email and through the Service.
2.1 Registration Information. You must provide accurate, current, and complete account and profile information, and you must keep it updated.
2.2 Credentials. You are responsible for safeguarding your account credentials and for all activity under your account, whether or not authorized by you, except to the extent caused by our failure to use commercially reasonable security measures.
2.3 Single User Account. Each account is personal to the registered user unless we expressly agree otherwise in writing. You may not share, sell, transfer, or sublicense your account.
2.4 Unauthorized Access. You must promptly notify us at [email protected] if you suspect unauthorized access to your account or any security incident involving the Service.
3.1 Platform Overview. Worqforce is a software platform designed to help users organize their job search, generate and refine application materials, identify opportunities and contacts, track applications, and, where enabled by the user, automate portions of the application or outreach workflow.
3.2 Not an Employer or Employment Agency; No Employment Guarantee. The Service is a software tool. Worqforce LLC is not an employer, recruiter, staffing company, headhunter, or employment agency, does not procure or attempt to procure employment for you, does not negotiate compensation or employment terms on your behalf, and does not guarantee job listings, interviews, employer responses, offers, placements, compensation, or any employment outcome. All hiring and employment decisions are made solely by employers and other third parties.
3.3 User-Directed Activity. You decide whether to create materials, pursue opportunities, enable automated features, submit applications, or send communications. Except as expressly described in the Service, we do not make employment decisions for you or on behalf of employers.
3.4 Features and Plan Limits. Features, supported integrations, and usage limits may vary by subscription tier, user settings, geography, and technical compatibility. We may add, remove, suspend, or modify features to improve the Service, address security or legal issues, or respond to changes in third-party systems.
4.1 Plans. We may offer free and paid plans, including monthly and annual subscriptions. Current pricing, included features, usage limits, and any promotional terms are presented at checkout or within the Service.
4.2 Recurring Charges Authorization. If you subscribe to a paid plan, you authorize Worqforce LLC and its payment processor to charge your selected payment method for the initial term and for each renewal term until you cancel.
4.3 Automatic Renewal. Paid subscriptions renew automatically for successive renewal terms equal to the initial billing period unless canceled before renewal. The amount, frequency, and timing of renewal charges are disclosed at checkout and in your post-purchase acknowledgment.
4.4 Post-Purchase Acknowledgment. After you complete a paid subscription purchase, we will provide an acknowledgment that you can retain, containing the recurring billing terms and instructions on how to cancel.
4.5 Cancellation. You may cancel at any time through your account settings and through any other cancellation channel we make available for the applicable plan, including [email protected]. Cancellation will take effect at the end of the then-current paid period unless otherwise required by law. We will not impose unreasonable or unlawful obstacles to cancellation.
4.6 Price Changes and Material Billing Changes. We may change prices or other recurring-billing terms prospectively. We will provide advance notice of material changes as required by applicable law and, where required, either obtain your affirmative consent to the increased price or give you a reasonable opportunity to cancel and receive any refund required by law.
4.7 Long-Term Renewal Reminders. For automatically renewing plans with an initial paid term of one year or longer, or for any other plan for which reminder notices are required by law, we may send renewal reminder notices using the communication channel you selected or the channel permitted by law.
4.8 Failed Payments. If a payment is declined or cannot be collected, we may retry the charge, suspend access to paid features, downgrade your plan, or cancel the subscription after reasonable notice. You remain responsible for amounts due.
4.9 Refunds. Except as expressly stated in writing or required by law, payments are non-refundable, and we do not provide credits or refunds for partially used billing periods, unused features, or downgrades.
4.10 Taxes. Fees do not include taxes unless expressly stated otherwise. You are responsible for applicable sales, use, value-added, or similar taxes other than taxes on our net income.
4.11 Payment Processor. Payment processing is provided by third-party payment providers such as Stripe. Your use of payment services may also be governed by the processor's terms and policies.
5.1 Nature of AI Features. The Service uses algorithmic tools and third-party AI models to help generate or analyze resumes, cover letters, evaluations, recommendations, matches, and other content.
5.2 AI Output Disclaimer and Review Required. AI-generated or AI-assisted content may contain errors, omissions, outdated information, biased language, inaccurate formatting, or other defects. Worqforce does not guarantee the accuracy, completeness, reliability, legality, or suitability of any AI-generated or AI-assisted content. You are solely responsible for reviewing, editing, verifying, and approving all such content before you use, submit, publish, or rely on it.
5.3 No Guarantee and No Professional Advice. AI outputs are provided for general informational and drafting assistance only and do not constitute legal, tax, immigration, human-resources, recruiting, or professional career advice. Use of the Service does not create any fiduciary, advisory, employment-agency, recruiter, attorney-client, or other special relationship.
5.4 Non-Unique Output. Because artificial intelligence may generate similar content for different users, we do not guarantee that any output will be unique, protectable, or available for exclusive use.
5.5 Risk Allocation and No Outcome Liability. You assume all risk arising from your use of AI-generated or AI-assisted content, including any statement, omission, formatting issue, duplicate phrasing, or other defect in the output. Worqforce is not responsible for employment decisions, application outcomes, employer responses, lost opportunities, reputational harm, or any other consequences resulting from your use of AI-generated or AI-assisted content.
6.1 Limited Agency Authorization. If you enable Auto-Apply or any similar automation feature, you specifically instruct, appoint, and authorize Worqforce as your limited agent solely to use the information, documents, preferences, answers, and settings you provide to prepare, autofill, and electronically transmit applications and related communications in your name and at your direction.
6.2 Applicant of Record; No Verification. You remain the applicant of record and are solely responsible for the truthfulness, completeness, legality, and appropriateness of each submission made through the Service, whether submitted manually or through an automated feature. Worqforce does not independently verify the accuracy or legality of the information you provide and is not liable for consequences resulting from inaccurate, incomplete, inconsistent, or misleading information supplied by you.
6.3 User Controls. You are responsible for maintaining accurate profile data, screening questions, preferences, salary expectations, geographic preferences, work authorization responses, and any other settings used by automated features.
6.4 No Guarantee of Submission or Acceptance. We do not guarantee that an application or message will be completed, transmitted, delivered, received, reviewed, accepted, or responded to by any employer, recruiter, job board, or third-party platform.
6.5 Third-Party Platform Risk. The Service may interact with or submit information to third-party websites, employer application systems, job boards, social networks, and applicant-tracking systems. Those systems may restrict, block, change, throttle, reject, flag, or penalize automated activity or may change forms, requirements, workflows, or access permissions at any time. Worqforce does not control those systems and does not represent or warrant that any automated interaction with a third-party platform is permitted, available, or will remain available.
6.6 Duplicate, Incomplete, or Mistaken Submissions. Automated workflows may create duplicate applications, partial submissions, formatting issues, loss of application data, or other unintended results. You accept these risks and are responsible for monitoring and correcting them.
6.7 Right to Pause or Disable. We may pause, limit, or disable automated features for any user or across the Service to address legal, compliance, security, platform-compatibility, abuse, or operational concerns.
6.8 No Payments or Background Checks on Your Behalf. Unless expressly stated in the Service, Worqforce will not pay third-party application fees, accept background-check consents on your behalf, or make attestations requiring special legal or professional judgment beyond the information and instructions you provide.
7.1 Privacy Policy. Our collection, use, disclosure, retention, and other processing of personal information are described in the Worqforce Privacy Policy, which is incorporated into these Terms by reference.
7.2 Processing Necessary to Provide the Service. You authorize us to process your information and User Content as reasonably necessary to operate the Service, including transmitting data to employers, job boards, recruiters, service providers, AI providers, analytics providers, and payment processors as described in the Privacy Policy and your settings.
7.3 Third-Party Handling After Submission. Once you or the Service, at your direction, submit information to an employer, recruiter, or third-party platform, that recipient's terms, privacy practices, and data retention policies apply, and we are not responsible for those downstream practices.
7.4 Security. We use commercially reasonable administrative, technical, and physical safeguards designed to protect information in our possession; however, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
7.5 Prohibited Sensitive Data. Unless the Service specifically asks for it for a defined purpose, do not upload Social Security numbers, passport numbers, driver's-license numbers, financial-account numbers, tax records, health records, or other highly sensitive personal information.
8.1 Lawful Use. You may use the Service only for lawful purposes and only in compliance with applicable laws, regulations, employer requirements, and third-party platform terms.
8.2 Accuracy and Responsibility for Submitted Information. You must ensure that your profile, application answers, documents, outreach messages, and other content are truthful, current, non-deceptive, and do not infringe or violate the rights of others. Worqforce does not verify the accuracy of user-submitted information and will not be liable for consequences resulting from inaccurate, misleading, or incomplete information that you provide.
8.3 Prohibited Conduct. You may not: (a) impersonate another person; (b) submit knowingly false, misleading, fraudulent, discriminatory, harassing, abusive, or unlawful content; (c) use the Service to spam or send unsolicited bulk communications except through features we expressly provide and permit; (d) interfere with the Service or evade limits or security controls; (e) scrape, copy, harvest, or mine data from the Service or other users; (f) reverse engineer or attempt to extract source code except as prohibited by law; (g) resell, rent, sublicense, or commercially exploit the Service without our prior written consent; or (h) use the Service to violate the rights or terms of any employer, recruiter, or third-party platform.
8.4 Third-Party Credentials and Accounts. If you connect or use third-party accounts, you represent and warrant that you have the right to do so and that your use of those accounts with the Service does not violate any applicable terms or laws.
8.5 Outreach Conduct. When using contact-finding or outreach tools, you are solely responsible for the recipients, content, claims, timing, and tone of your communications and for compliance with any applicable anti-spam, privacy, and communications laws.
8.6 Monitoring and Enforcement. We may monitor usage, investigate suspected violations, remove content, refuse transmissions, or suspend access when we believe it is appropriate to protect the Service, users, third parties, or Company Parties.
9.1 Company Property. The Service, including software, workflows, prompts, design, graphics, trademarks, databases, compilations, and related intellectual property, is owned by or licensed to Worqforce LLC and protected by law. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.
9.2 Your Content. As between you and Worqforce, you retain ownership of the resumes, cover letters, profile data, messages, documents, and other content you upload or provide ("User Content"). You grant Worqforce LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, format, transmit, and otherwise use User Content solely as necessary to operate, secure, troubleshoot, and improve the Service as described in the Privacy Policy.
9.3 Generated Output. Subject to your compliance with these Terms and any third-party rights, you may use, revise, copy, and submit output generated specifically for your account for your personal job-search and career-development purposes. We do not guarantee that such output is exclusive to you or protectable by copyright.
9.4 Feedback. If you provide suggestions, ideas, comments, or other feedback, you grant Worqforce LLC a perpetual, irrevocable, worldwide, sublicensable, royalty-free right to use it for any lawful purpose without obligation to you.
10.1 Third-Party Dependencies. The Service may rely on or integrate with third-party websites, job boards, applicant-tracking systems, email providers, AI providers, payment processors, cloud providers, and authentication providers.
10.2 Third-Party Terms. Your use of third-party services may be subject to separate terms, permissions, and privacy practices. Worqforce is not a party to those terms unless expressly stated otherwise.
10.3 No Endorsement, No Control, and No Liability. We do not endorse and are not responsible for third-party jobs, listings, employers, recruiters, websites, services, content, availability, or decisions. We are not responsible for application submission failures, changed forms or requirements, employer platform restrictions, account suspensions or blocks, or loss of application data caused by third-party systems.
10.4 Outages and Changes. Third-party services may change, restrict, or terminate functionality without notice. We are not liable for service interruptions, feature degradation, or losses caused by third-party changes, outages, suspensions, blocks, or compatibility problems.
11.1 Availability. The Service is provided on an as-available basis. We do not guarantee uninterrupted or error-free availability.
11.2 Maintenance and Security Actions. We may update, patch, modify, suspend, limit, or discontinue any part of the Service at any time, with or without notice, to perform maintenance, address vulnerabilities, comply with law, respond to platform changes, or protect the Service.
11.3 Usage Limits and Fair Use. We may impose and enforce usage limits, rate limits, fair-use controls, or anti-abuse measures to maintain platform stability and fair access.
11.4 Beta or Experimental Features. If we label a feature as beta, pilot, preview, experimental, or similar, that feature may be more limited, unstable, or discontinued without liability.
12.1 As-Is and As-Available. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL RELATED CONTENT, OUTPUTS, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, OR ACCURACY.
12.2 No Employment, Interview, Earnings, or Outcome Guarantee. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES DO NOT WARRANT OR GUARANTEE THAT USE OF THE SERVICE WILL RESULT IN JOB OPPORTUNITIES, INTERVIEWS, OFFERS, EMPLOYMENT, COMPENSATION, IMMIGRATION BENEFITS, OR ANY OTHER PARTICULAR RESULT.
12.3 Specific Exclusions. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES ARE NOT RESPONSIBLE FOR THIRD-PARTY LISTINGS, EMPLOYER OR RECRUITER DECISIONS, PLATFORM RESTRICTIONS, ACCOUNT BANS ON THIRD-PARTY SERVICES, FAILED OR DELAYED SUBMISSIONS, DUPLICATE OR INCOMPLETE SUBMISSIONS, USER CONTENT, USER INSTRUCTIONS, OR USER RELIANCE ON AI-GENERATED CONTENT.
12.4 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.
12.5 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ALL COMPANY PARTIES ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS (US$100); OR (B) THE TOTAL AMOUNTS YOU PAID TO WORQFORCE LLC FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12.6 Exclusive Defendant and No Personal Liability. Any claim arising out of or relating to the Service or these Terms must be brought solely against Worqforce LLC, and not against any member, manager, officer, director, employee, contractor, or other Company Party in an individual or personal capacity. The Company Parties are intended third-party beneficiaries of these Terms.
12.7 Time Limit to Bring Claims. To the fullest extent permitted by law, any claim or cause of action arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise, it is permanently barred.
12.8 Mandatory Reading with Applicable Law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
13.1 Your Indemnity. To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the Company Parties from and against any claims, demands, investigations, actions, damages, judgments, settlements, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content; (b) your instructions, applications, submissions, or outreach messages; (c) your use or misuse of the Service; (d) your breach of these Terms; (e) your violation of law or third-party rights; or (f) your violation of any third-party platform terms or restrictions.
13.2 Defense Control. We may assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with that defense. You may not settle any such matter without our prior written consent if the settlement imposes any obligation or admission on any Company Party.
14.1 Suspension. We may suspend or limit your access immediately if we believe you have violated these Terms, created risk for the Service or third parties, failed to pay fees when due, or if suspension is reasonably necessary for legal, security, or operational reasons.
14.2 Termination by You. You may stop using the Service at any time. You may also close your account or cancel your subscription through the methods described in these Terms and the Service.
14.3 Termination by Us. We may terminate these Terms or your access to the Service at any time for cause and, for free accounts or expired plans, at any time for convenience, subject to applicable law.
14.4 Effect of Termination. Upon termination, your right to access the Service ends immediately, but provisions that by their nature should survive will survive, including provisions on fees due, intellectual property, disclaimers, liability limits, indemnification, dispute resolution, and general terms.
14.5 Refunds After Termination. Termination or suspension does not entitle you to any refund except as expressly stated in writing or required by law.
15.1 Right to Update. We may modify these Terms from time to time to reflect changes to the Service, the law, our business practices, or risk management needs.
15.2 Notice of Material Changes. If we make a material change to these Terms, we will provide notice by posting updated Terms, updating the effective date, and, where appropriate, notifying you by email or through the Service.
15.3 Prospective Effect. Material changes will apply prospectively from the stated effective date. Changes to dispute-resolution provisions will not apply to disputes for which a party already provided a dispute notice before the effective date of the change unless applicable law permits otherwise.
16.1 Governing Law. These Terms and any dispute arising out of or relating to the Service or these Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules.
16.2 Informal Dispute Resolution. Before filing a claim in arbitration or court, the party asserting the claim must send a written notice describing the claim and requested relief to [email protected] and to Worqforce LLC, Attn: Legal Notices, 8412 Vermillion Circle, Baldwinsville, NY. The parties will attempt in good faith to resolve the dispute informally for at least thirty (30) days after receipt of the notice.
16.3 Agreement to Arbitrate. Except for disputes that qualify for small claims court, disputes seeking only temporary or preliminary injunctive relief to protect intellectual property, confidential information, account security, or unauthorized access, and matters that applicable law prohibits from being arbitrated, any dispute arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under the AAA Consumer Arbitration Rules then in effect.
16.4 Arbitration Procedure and Location. Unless the parties agree otherwise, arbitration will be conducted in New York County, New York, or remotely by video, phone, written submissions, or another location allowed by the AAA rules. Judgment on the award may be entered in any court of competent jurisdiction. AAA filing, administration, and arbitrator fees will be allocated under the AAA rules, and we will pay fees required of us under those rules for qualifying consumer claims.
16.5 Delegation. The arbitrator, and not any court, will have exclusive authority to resolve all issues relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court may determine the enforceability of the class-action waiver in Section 16.6.
16.6 Class and Representative Action Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.
16.7 Jury Trial Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WORQFORCE LLC WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE NOT SUBJECT TO ARBITRATION.
16.8 Batch Arbitration. If twenty-five (25) or more materially similar arbitration demands are filed against Worqforce LLC by the same or coordinated counsel or are otherwise coordinated, the parties agree that the AAA may administer them in staged or batched proceedings to promote efficiency, to the extent permitted by applicable law and the AAA rules.
16.9 Small Claims and Court Venue. Either party may bring an individual claim in small claims court if the claim qualifies. If any dispute is found not subject to arbitration, the state and federal courts located in New York County, New York will have exclusive jurisdiction, and the parties consent to that jurisdiction and venue.
16.10 Severability of Arbitration Terms. If the class-action waiver in Section 16.6 is found unenforceable as to any claim or requested remedy, then that claim or remedy will proceed in court and not in arbitration, and the remainder of this Section 16 will remain enforceable to the fullest extent permitted by law.
17.1 Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Worqforce LLC regarding the Service and supersede prior or contemporaneous understandings on that subject.
17.2 Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms, in whole or in part, without restriction in connection with a merger, acquisition, financing, reorganization, or sale of assets.
17.3 No Waiver. Failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
17.4 Severability. If any provision of these Terms other than the class-action waiver is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
17.5 Force Majeure. Company Parties are not liable for failure or delay caused by events beyond their reasonable control, including internet outages, service-provider failures, platform changes, labor disputes, natural disasters, acts of government, civil unrest, or cyberattacks.
17.6 Construction. Headings are for convenience only. The word "including" means "including without limitation."
17.7 Contact and Legal Notices. Unless otherwise required by law, legal notices to Worqforce LLC must be sent to: Attn: Legal Notices, Worqforce LLC, 8412 Vermillion Circle, Baldwinsville, NY, Email: [email protected]. Customer-support, billing, and privacy inquiries may be sent to [email protected] or the contact methods listed in the Privacy Policy or the Service.